Shipping Policy
Effective Date: 22.09.2022
1. Introduction
This Shipping Policy (“Policy”) outlines the terms and conditions related to the shipping and delivery of products purchased through 99Notes.in (“we”, “our”, “us”, or “99Notes”). By placing an order on our website, you agree to the terms set out in this Policy. This Policy is governed by the applicable laws in India.
2. Shipping Methods and Carriers
We use third-party shipping services to deliver products to our customers. These third-party carriers include but are not limited to:
- India Post
- DHL
- FedEx
- Blue Dart
- DTDC
The choice of carrier will depend on the destination and the nature of the product being shipped.
3. Shipping Charges
Shipping charges are calculated based on the weight of the package, the destination, and the shipping method chosen. The shipping charges will be displayed at checkout before you complete your purchase.
4. Delivery Time
The estimated delivery time will vary depending on the destination and the shipping method chosen. While we strive to deliver products within the estimated delivery time, we do not guarantee delivery dates or times. Delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
5. Order Processing
Orders are processed within [insert number] business days after payment has been received. Processing times do not include weekends or public holidays. Once your order has been processed, you will receive a shipping confirmation email with tracking information.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your order. You can use this information to monitor the status of your shipment.
7. Delivery Attempts
Most carriers will make multiple attempts to deliver your package. If the carrier is unable to deliver the package after multiple attempts, it may be returned to us. In such cases, you may be responsible for any additional shipping charges to re-ship the package.
8. Damaged or Lost Packages
99Notes is not responsible for any damage or loss that occurs during shipping. If your package arrives damaged, please contact the carrier directly to file a claim. If your package is lost, please contact the carrier to initiate a lost package investigation.
9. Delayed Delivery
99Notes is not responsible for delays in delivery caused by factors beyond our control, including but not limited to:
- Weather conditions
- Natural disasters
- Customs delays
- Carrier issues
- Acts of God
We will make every effort to assist you in resolving any delivery issues, but we do not guarantee delivery dates or times.
10. Incorrect Address
It is the customer’s responsibility to provide accurate and complete shipping information. 99Notes is not responsible for packages that are delayed or lost due to incorrect or incomplete shipping information provided by the customer. If a package is returned to us due to incorrect address information, the customer may be responsible for additional shipping charges to re-ship the package.
11. International Shipping
For international orders, the recipient is responsible for all customs duties, taxes, and fees associated with the shipment. These charges are not included in the purchase price or shipping charges. Customs policies vary by country, and you should contact your local customs office for more information.
12. Contact Information
If you have any questions or concerns about this Shipping Policy, please contact us at:
- Email: Info@99Notes.in
13. Amendments to the Shipping Policy
99Notes reserves the right to amend this Shipping Policy at any time without prior notice. Any changes to this Policy will be posted on our website. It is your responsibility to review this Policy periodically for any updates or changes. Continued use of our services following the posting of changes constitutes your acceptance of such changes.
By placing an order on 99Notes.in, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.